Terms of service
Last Updated: September 22, 2026
Welcome to SMEDLEY XERQELITH TRADING LLC. These Terms of Service (“Terms”) govern your access to and use of our website and your purchase and use of products offered through our online store.
Our business specializes in women’s lifestyle and home gifts.
By accessing or using our website, placing an order, or purchasing products through our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.
1. About Our Company
Our website and services are operated by:
SMEDLEY XERQELITH TRADING LLC
2993 Hartland Woods Way
Lexington, KY 40515
United States
Email: support@smedleyxerqelith.com
Phone: +1 (631) 809-6922
The company's Kentucky formation documents identify SMEDLEY XERQELITH TRADING LLC and list 2993 Hartland Woods Way, Lexington, KY 40515 as its principal office address.
2. Eligibility
By using our website or placing an order, you represent that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide to us is accurate and complete.
- You will use our website and products only for lawful purposes.
- You will comply with these Terms and all applicable laws and regulations.
If you are purchasing a product on behalf of another person or organization, you represent that you have authority to do so.
3. Website Use
You may use our website for lawful personal and legitimate purchasing purposes.
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our website, systems, accounts, or data.
- Interfere with the operation or security of the website.
- Introduce malicious code, viruses, or other harmful materials.
- Use automated systems to access or collect information from the website in a manner that could interfere with its operation.
- Impersonate another person or entity.
- Provide false, fraudulent, or misleading information.
- Attempt to circumvent purchasing, security, or other website restrictions.
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, website, or systems.
4. Product Information
We make reasonable efforts to provide accurate descriptions, photographs, specifications, dimensions, colors, and other information about our products.
However, product images and colors may appear differently depending on your device, screen settings, lighting, or other factors.
We do not guarantee that every product description, photograph, specification, or other website content will always be completely accurate, current, or error-free.
If we discover a material error concerning a product, price, availability, or other information, we may correct the error and, where appropriate, contact affected customers regarding their order.
5. Product Availability
Products displayed on our website are subject to availability.
We reserve the right to:
- Limit quantities;
- Discontinue products;
- Change product specifications;
- Correct product information;
- Restrict purchases where reasonably necessary; or
- Cancel an order when a product is unavailable or cannot reasonably be fulfilled.
If we cancel an order after payment has been received, we will provide an applicable refund to the original payment method.
6. Pricing
Prices displayed on our website are stated in U.S. dollars (USD) unless otherwise indicated.
We reserve the right to change prices at any time.
A price change will not affect an order that has already been accepted and confirmed, except where a correction is necessary because of an obvious pricing or technical error.
Applicable taxes, shipping charges, and other fees may be displayed during checkout.
The final amount payable will be shown before you complete your purchase.
7. Orders
When you place an order, you are making an offer to purchase the selected products under these Terms.
After receiving an order, we may send an order confirmation acknowledging receipt of the order.
An order confirmation does not necessarily mean that the order has been accepted or that the products have been shipped.
We may decline or cancel an order when reasonably necessary, including in situations involving:
- Product unavailability;
- Incorrect pricing or product information;
- Suspected fraud or unauthorized activity;
- Payment problems;
- Shipping restrictions;
- Duplicate or unusually large orders;
- Technical errors; or
- Other circumstances that prevent us from reasonably fulfilling the order.
If we cancel an order after payment has been processed, we will issue an applicable refund.
8. Payment
Payment must be successfully authorized before an order can be processed.
We may use third-party payment processors to securely process transactions.
By submitting payment information, you represent that you are authorized to use the selected payment method.
We are not responsible for delays or errors caused by a payment provider, financial institution, card issuer, or other third-party payment service.
9. Shipping and Delivery
We will make reasonable efforts to process and ship accepted orders within the timeframe communicated at checkout or in applicable shipping information.
Delivery dates and estimates are not necessarily guaranteed unless expressly stated otherwise.
Shipping may be affected by circumstances outside our reasonable control, including:
- Carrier delays;
- Severe weather;
- Natural disasters;
- Transportation disruptions;
- Customs or governmental delays;
- Incorrect addresses;
- Unexpected fulfillment issues; or
- Other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information.
If an order cannot be delivered because the address provided by the customer is incomplete or incorrect, additional shipping charges or other consequences may apply.
10. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Unless otherwise stated in that policy or required by applicable law, eligible products may generally be returned within 30 days after delivery.
For complete information about eligibility, return shipping, damaged products, refunds, exchanges, and cancellations, please review our Return & Refund Policy.
11. Order Cancellation
If you wish to cancel an order, contact us as soon as possible:
Email: support@smedleyxerqelith.com
Phone: +1 (631) 809-6922
We will make reasonable efforts to cancel an order before it enters the fulfillment or shipping process.
Once an order has been shipped or entered a stage where cancellation is no longer reasonably possible, you may need to receive the order and request a return under our Return & Refund Policy.
Nothing in this section limits cancellation or refund rights that may be provided by applicable law.
12. Intellectual Property
Unless otherwise indicated, the content appearing on our website, including:
- Text;
- Product descriptions;
- Photographs;
- Graphics;
- Logos;
- Page designs;
- Layouts;
- Images;
- Videos;
- Icons; and
- Other website materials
is owned by or licensed to SMEDLEY XERQELITH TRADING LLC or its applicable content providers.
You may access and use website content for personal, non-commercial purposes in connection with using our website and purchasing our products.
You may not reproduce, copy, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
13. User Communications and Submissions
If you voluntarily submit reviews, comments, feedback, photographs, suggestions, or other content to us, you represent that you have the right to provide that content.
You should not submit:
- Confidential information;
- Personal information belonging to another person without authorization;
- Content that violates another person's rights;
- Illegal content;
- Malicious code; or
- Content that infringes intellectual-property rights.
By submitting content to us, you grant us permission to use, reproduce, display, and distribute that content for legitimate business purposes, subject to applicable law.
We reserve the right to remove or decline to publish submitted content.
14. Third-Party Services
Our website may use or integrate with third-party services, including payment processors, shipping providers, analytics services, advertising services, social-media platforms, hosting providers, and other technology providers.
Third-party services are governed by their own terms and policies.
We are not responsible for the independent acts, omissions, policies, availability, or practices of third-party services.
15. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains the types of personal information we may collect, how we use information, how information may be shared, and certain privacy choices that may be available to you.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
16. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” and “as is” basis.
We do not guarantee that:
- The website will always be available;
- The website will operate without interruption;
- The website will be completely free of errors;
- Website content will always be accurate or current; or
- The website will be free of viruses or other harmful components.
To the extent permitted by law, we disclaim warranties that cannot otherwise be excluded, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms excludes or limits a warranty or consumer protection right that cannot legally be excluded or limited.
17. Limitation of Liability
To the maximum extent permitted by applicable law, SMEDLEY XERQELITH TRADING LLC and its applicable officers, employees, representatives, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the website or purchase of products, except to the extent such limitation is prohibited by applicable law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless SMEDLEY XERQELITH TRADING LLC and its applicable officers, employees, representatives, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising out of:
- Your violation of these Terms;
- Your unlawful use of the website;
- Your violation of applicable law; or
- Your infringement of another person's rights.
This provision does not require you to indemnify us for matters caused by our own conduct to the extent prohibited by applicable law.
19. Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters;
- Severe weather;
- Fire;
- Flood;
- War;
- Terrorism;
- Government actions;
- Labor disruptions;
- Transportation interruptions;
- Internet or telecommunications failures;
- Supply-chain disruptions;
- Payment-network disruptions; or
- Other events beyond our reasonable control.
When reasonably possible, we will take commercially reasonable steps to resume affected services.
20. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will update the “Last Updated” date at the beginning of the Terms.
Updated Terms become effective when posted on the website unless a different effective date is specified.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
21. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where legally permitted.
The remaining provisions will continue in effect.
22. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce that provision in the future.
A waiver of one provision or instance does not constitute a continuing waiver of that provision or any other provision.
23. Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable to the Company and its transactions, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.
Nothing in this section is intended to deprive consumers of mandatory protections provided by the laws applicable to them.
24. Disputes
If you have a concern regarding an order, product, payment, return, refund, or other matter, we encourage you to contact us first so that we can attempt to resolve the issue directly.
You may contact us at:
Email: support@smedleyxerqelith.com
Phone: +1 (631) 809-6922
Nothing in this section limits any rights or remedies that cannot legally be waived.
25. Contact Information
For questions about these Terms, orders, products, or our services, please contact:
SMEDLEY XERQELITH TRADING LLC
Email: support@smedleyxerqelith.com
Phone: +1 (631) 809-6922
Mailing Address:
2993 Hartland Woods Way
Lexington, KY 40515
United States
Customer Service Hours:
Monday–Friday
9:00 AM–5:00 PM
Eastern Time (ET)
© 2026 SMEDLEY XERQELITH TRADING LLC. All rights reserved.